Table ordering enables your customers to order and pay using a contactless or limited contact system. From the comfort of their tables, they can leisurely browse your food and drink menus, place an order, and make a payment – either with the help of a server using a handheld EPOS device or from their own phones.

Having a table ordering process in place will enable your customers to benefit from a more relaxed experience. No more chair scraping or tedious queues. No more agitated sighs or overwhelmed waiting staff.

When you choose YumaPOS, you can elevate your dine-in service using our smart handheld EPOS devices and/or our convenient QR code ordering system.

However big or small your business and whatever your individual challenges, we have the perfect table ordering solution to streamline your daily operations and take you to the next level.

From updating your menu in minutes to improving order accuracy and elevating your customer service, there are endless benefits to implementing a table ordering system:

• Attentive customer service – Introducing table ordering to your hospitality business will not only meet increasing customer demands for a digitised experience but give your waiting staff more time to interact with your customers on a personal level. With a QR code system, your customers will be able to view their order updates in real time.
• Give customers more control – With the hospitality industry becoming increasingly more automated, customers expect to have control over their menu and ordering decisions. Meeting these expectations will take your business from good to excellent.
• Speed up table turnaround time – With the ordering process pretty much in your customers’ hands, your staff are available to fulfil orders at a quicker pace. Little to no delays leads to improved wait times and faster table turnover.
• Improve order accuracy – Compared to the more traditional system of pen and pad, digital menus reduce the likelihood of errors. With improved, more accurate communication between your front-of-house and back-of-house staff, your customers will receive exactly what they ordered every time.
• Improve speed of service and staff efficiency – In a calmer environment and with less attention being given to taking orders, your staff are able to fulfil larger order volumes. Improved efficiency equals higher profits – it’s that simple.
• Collect valuable customer data – Digitalising the ordering process gives you access to a wider range of customer data, including contact details such as email addresses and phone numbers. With the YumaPOS all-in-one system, you can use these insights to create targeted marketing and promotional campaigns.
• Increase revenue – Giving your customers control and creating a seamless service will maximise productivity and table turnover. The ability to serve more customers in a shorter period of time, with the additional benefit of increased order value due to a more easily accessible ordering process, will drive your revenue through the roof.

Need more convincing?

With YumaPOS, you can enjoy the additional benefits of a stress-free setup process and 24/7 technical support from an in-house team of experts. Get in touch to discuss your tailored all-in-one EPOS solution today.

A handheld EPOS system is one of the ways that you can introduce table ordering to your business. This portable cash register enables you to take orders and accept payments on the go, streamlining the dine-in process from start to finish.

Our handheld EPOS devices are sleek, sturdy, and designed to survive any environment. As part of our all-in-one EPOS service, your mobile devices can be fully integrated into your central system to create an end-to-end business solution for your daily operations, whether that’s the overall dine-in experience or inventory management.

Although initially introduced as a way to reduce customer touchpoints, QR codes are super simple to operate and create an effective table ordering system.

By placing QR codes in strategic areas around your dining space, such as on tables, counters, and doors, your customers are able to browse your menu, order, and pay from their smartphones at their own pace. The flexibility for your customers to order what they want, when they want, creates a more appealing dine-in experience and increases customer loyalty.

Looking to upgrade your dine-in experience? This hands-free solution is simple yet effective. Find out more about QR code ordering to get started.

We understand that kitchens can be busy and chaotic places, especially during rush hour. Orders can get lost or contain errors.

Give your staff a breather with our Kitchen Display system. As an integrated component of our table ordering service, you can better align your back-of-house with your front-of-house, improving accuracy and customer satisfaction.

Orders are completed digitally, either via a handheld EPOS device or QR code, and sent straight to the kitchen. With the YumaPOS Kitchen Display system, your kitchen staff are able to view and fulfil orders more efficiently using the digital order screen.

Replacing flimsy paper orders, whether in a printed or handwritten form, with an automated alternative will ensure your customers get what they ordered on time.